Centrum Pharmacy Leads the Way in Family Doctor Recruitment in Orleans

At Centrum Pharmacy, we believe that healthcare is more than just prescriptions—it’s about people, access, and trust. In the face of Canada’s worsening family doctor shortage, we’ve taken direct action.

This year, Centrum Pharmacy’s physician recruitment initiative reached a milestone: 13 new family doctors have now joined Orleans Family Health Clinic, a proud affiliate of our pharmacy. That means thousands more Orleans residents have been rostered with a dedicated family physician—many for the first time in years.

Beyond Just Funding: A Smarter Approach to Solving the Crisis

As experts like Dr. Raymond Rupert have noted, money alone won’t fix Canada’s primary care crisis. Even well-funded systems still face:

• Burnout among younger physicians
• Inefficient workflows
• Overwhelming administrative burdens
• Delayed specialist access

That’s why Centrum Pharmacy believes in practical, community-based solutions that go further than funding alone. Our approach includes:

• Regional coordination – Working with multiple partners to bring physicians where they’re needed most
• System support – Creating a welcoming practice environment to reduce administrative pressure
• Community-first recruitment – Focusing on long-term sustainability, not short-term contracts

Why We Had to Step In

Across Canada, one in five people has no access to a regular doctor. In Orleans, we saw that crisis unfolding in real time. While federal and provincial governments have pledged funding to expand primary care, we knew funding alone wouldn’t solve the root problems—as pointed out by Canadian healthcare strategist Dr. Raymond Rupert.

So, we asked: What can we do right here, right now, to help more patients get the care they need?

Our answer was clear: recruit physicians ourselves, sponsor their setup, and create a community-integrated care model that works.

What Makes Our Approach Different

We didn’t just wait for doctors to arrive. We:

• Actively recruited physicians across Canada and internationally
• Supported new doctors with infrastructure and onboarding
• Created a streamlined patient intake system through our pharmacy-clinic collaboration
• Provided local mentorship and admin relief to prevent burnout

This model isn’t just about growth—it’s about stability, sustainability, and making sure doctors want to stay.

13 New Physicians, Thousands of New Patients Rostered

In a system struggling with overloaded emergency rooms and walk-in clinics, this milestone means:

• Fewer orphaned patients
• Improved continuity of care
• Better chronic disease management
• Reduced pressure on hospitals

It’s a win for everyone—and we’re just getting started.

We’re Not Just Filling Gaps — We’re Building a Healthier Orleans

This milestone is more than just a number. It reflects the impact of trusted local partnerships, forward-thinking leadership, and our shared vision: to ensure every family in Orleans has access to timely, compassionate care.

We’re proud of what we’ve accomplished—but we know there’s more work to do.

Thank You

To the residents of Orleans: thank you for your patience, trust, and continued support as we work to ensure no one is left behind in the healthcare system.

Centrum Pharmacy will continue to be a bridge between community need and healthcare access. Because every family deserves a family doctor—and we’re here to make that happen.

To our patients, partners, and the people of Orleans: Thank you for believing in our vision. Your trust fuels our efforts.

To our new physicians: Welcome. You’re part of a bold and caring community committed to making healthcare work better for everyone.

Centrum Pharmacy: More Than Medications

We’re not just a place to pick up prescriptions. We’re a partner in your care. And we’ll keep working every day to make sure no one in our community is left without the access they deserve.

Because everyone deserves a family doctor—and with your support, we’re helping make that a reality.

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