Are You Looking for a Walk-In Clinic in the Ottawa and Orleans Area?
Centrum Pharmacy is now offering an in-person walk-in clinic in Orleans on Fridays and Saturdays only from 9:30 AM to 1:30 PM. When you are sick, you can see a doctor quickly at our walk-in clinic. We offer walk-in hours where you can see a doctor in Orleans without an appointment. If your injuries are major or you are experiencing severe symptoms like shortness of breath, loss of consciousness, chest pain, or profuse bleeding, please call 911 or present yourself at the nearest hospital emergency room. We will NOT be able to assist you at this clinic.
Get Care Fast with Centrum Pharmacy
At Centrum Pharmacy, we offer three convenient care options to fit your needs. Our pharmacists can assess and treat a range of minor ailments—such as UTIs, pink eye, cold sores, sprains, and more—six days a week without needing a doctor’s appointment. And for broader medical concerns, our Virtual Walk-In Clinic connects you with licensed physicians via video chat or telephone for free with a valid OHIP card. Finally, our in‑person Walk‑In Clinic, open Fridays and Saturdays, provides onsite physician care for non‑urgent illnesses, minor injuries, prescription renewals, emergency contraception, sick notes, and more. These options work together seamlessly to ensure timely, comprehensive care—whether in‑person or online—with minimal wait times.
When to Come to the Walk-in Clinic
If Your Family Doctor is at the Orleans Family Health Clinic
if your family doctor is part of the Orleans Family Health Clinic (OFHC), then you must book directly with OFHC first at one of your doctor emergency slots or with the on-call doctor at OFHC. Only if those are full will you be accepted at the walk-in clinic. OFHC’s after hours clinic is open from 5 pm to 8 pm Monday to Thursday, and Saturdays 9 AM – 3 PM. Book online here or contact through their contact page.
If Your Family Doctor is Not at the Orleans Family Health Clinic or You do Not Have a Family Doctor
Our Walk-In clinic is for you! The Centrum Pharmacy Walk-In Clinic is appropriate for:
- For non-urgent situations
- When you do not have a family doctor
- If you have a family doctor at Orleans Family Health Clinic, but ONLY if on-call physician is not able to see you
- When you cannot get an appointment with your family doctor
Special Summer Hours
Please note the Centrum Pharmacy Walk-In Clinic will be closed some days this summer due to doctor availability. Please plan your visit accordingly.
- Saturday, July 19 TBD – Pending doctor availability
- Saturday, July 26 TBD – Pending doctor availability
- Friday, August 1 Closed
- Friday, August 22 Closed
- Friday, August 29 Closed
Follow us on social media and online to stay updated!
Come Visit the Centrum Pharmacy Walk-In Clinic in Orleans
Address:
210 Centrum Blvd, Orleans, ON K1E 3V7
Phone:
- Friday – 9:30 AM – 1:30 PM
- Saturday – 9:30 AM – 1:30 PM
Services our Walk-In Clinic Provides
- Prescription Renewals
- Seeking care for mild illnesses and injuries
- Emergency contraception and advice
- STI’s, PrEP, and DoxyPEP
- Stomach upsets
- Nausea, vomiting and flu
- Coughs, cold and fevers
- Ear, nose, throat, and eye problems
- Minor cuts that do not need stitches
- Sprains, strains, or sports injuries
- Minor asthma flare-ups
- Other ailments mild in nature
- Sick Notes (only for conditions diagnosed during your CURRENT visit by the Walk-In Doctor – NO retroactive sicknotes for prior conditions)
Services our Walk-In Clinic Does NOT Provide
- The Walk-In Physician will NOT normally give Referrals to Specialists
- The Walk-In Physician will NOT fill out or sign any insurance, WSIB or other disability form of any kind
- The Walk-In Physician will NOT prescribe Narcotics, Benzodiazepines, nor Controlled Drugs of any kind
What to Bring
- Valid Health Insurance card (OHIP Health Card)
- List of current Medications (if applicable)
- Private insurance information
- Current address, email address, phone number, emergency contact number
When to Go to an Emergency Department
The simplest answer to this is that if you feel like you are in an emergency situation, you should head to the ER to exercise the most extreme caution. Alternately, you can call 911 to describe your symptoms or situation and be advised on the best course of action.
*Call 911 or go to the nearest emergency department when you need care for symptoms like:
- Traumas or injuries to the head
- Deep cuts or wounds
- Severe burns
- Severe pain
- Poisoning
- Loss of consciousness – unable to wake
- Sudden headaches, dizziness, weakness, numbness, trouble seeing or speaking
- Mental health issues (overdose, thoughts of suicide, self-harm or harm to others)
- Severely ill or injured children and infants
- Persistent and severe chest pain
- Symptoms of a stroke, including difficulty speaking, confusion, sudden weakness in an arm, leg, or your face
- Major trauma (I.E. significant injury from a car accident, a fall, or other similar sudden incident)
- Head injuries
- Vomiting blood
- Drug overdose
- Severe burns
- Seizures
- Trouble breathing
- Bleeding that won’t stop
- Broken Bones
- Partial or total amputation of a limb
*This is not a complete list. If you are unsure whether to go to the emergency department or come to the Walk-in Clinic, go the emergency department or call 911.
Important Information
This Walk-In Clinic is operated by Centrum Pharmacy. Please register at the pharmacy counter prior to checking-in to the clinic front desk.
- You do not need a referral to use our Walk-In Clinic
- Due to the high volume of patients or for operational reasons, registration may be closed earlier than stated hours and you may not be seen the same day
- We DO NOT offer EMERGENCY care, perform stitches, treat chest pain, narcotic prescription renewal, blood test/ blood test requisitions. If your injuries are major or you are experiencing severe symptoms like shortness of breath, loss of consciousness, chest pain, profuse bleeding, please go to the nearest hospital emergency room. We will NOT be able to assist you at this clinic
- If the Walk-In Clinic staff or Physician deem that they are not able to assist you with your condition, you will be directed to go to the emergency department where your condition can be thoroughly addressed
- The walk-in physician will NOT provide you with a retroactive Sick Note for any condition that has been ongoing or not initially diagnosed by the walk-in physician
- The physician will NOT fill out or sign any insurance, WSIB or other disability form of any kind
- Do not come to the Walk-in Clinic with the specific objective of receiving a referral to a Specialist. In these circumstances, you will be directed to go to the emergency department where your condition can be thoroughly investigated, and you can be properly followed by the appropriate specialists and health care providers
- We regret to inform you that we do not offer psychotherapy or mental health counseling services. Unfortunately, we are unable to provide adequate assistance within the time allocated for your appointment. Therefore, if you seek help for these reasons, you may be turned away. For immediate assistance, please call the following 24/7 crisis lines: the National Suicide Crisis Line at 988 or 1-866-996-0991, or the Ottawa Crisis Line at 613-238-3311. You may also contact the Distress Centre at dcottawa.on.ca.
Please note the following:
- If you have respiratory symptoms or a virus, please bring a mask and be courteous to other patients by social distancing.
- The Walk-In Physician will NOT normally give Referrals to Specialists
- The Walk-In Physician will NOT fill out or sign any insurance, WSIB or other disability form of any kind
- The Walk-In Physician will NOT prescribe Narcotics, Benzodiazepines, nor Controlled Drugs of any kind
Zero Abuse Policy
Zero tolerance for inappropriate behavior:
Please be advised that abusive behavior, coarse language, violence, and threats towards any staff/MD at our clinic are not tolerated. You may be asked to leave and even banned from the clinic for any such behavior. The police will be called if we feel that your behavior poses a risk to our safety. Thank you for your understanding and cooperation in this matter. Please respect the team that looks after you.
